Privacy Policy

Selfhelp is sensitive to the privacy of our website visitors. We keenly recognize the need for appropriate protection and management of any personal information provided to us via this website. We’ve established this Privacy Policy to assist you in understanding the type of information we collect and how that information is used.

This website is owned and controlled by Selfhelp. By accessing this website, you acknowledge the terms and conditions set forth herein. We reserve the right to change these policies from time to time, without notice and at our sole discretion.

1) What personally identifiable information does Selfhelp collect from you?

Selfhelp collects information from our users at several different points on our website. In general, you can visit the Selfhelp website without telling us who you are or revealing any personal information about yourself. We track visiting domains and the internet addresses of the domains from which people visit us to analyze a user's session. The user's browser also lets us know the type of computer and operating system being used. This allows us to analyze  information about which parts of our site users visit  and the amount of time for these visits, but does not give us any personal information about the user. Specifically, a user's session will be tracked, but the user will be anonymous.

Sometimes however, we will ask you to voluntarily provide information about yourself. Generally this information is requested when you are either signing up for a mailing list  or filling out a contact form.

Occasionally, we may use this information to notify you about important changes to the website. Selfhelp does not collect any personally identifiable financial or health-related information. However, you may be asked to provide information, including but not limited to, your name, email address and postal address.

You make the decision whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, you may not be able to complete the applicable transaction.

2) How does Selfhelp collect and use information?

Selfhelp is the owner of the information collected on this site. We will not sell, share, trade or rent this information to others in ways that are different from what is disclosed in this privacy policy. Selfhelp collects information from several points on our website.

When we capture information about your session or about you, we may use it for research or to improve our website and the services we offer you. We will ask you if you want us to use the information you provide us with to continue contact with you. The mediums in which we may contact you include but are not limited to email, or postal mail For example, we may send you information, special offers and other types marketing materials. We will not contact you unless you have either given us permission to do so or are a customer of Selfhelp.

3) What is Selfhelp's policy regarding links to other websites and third parties?

Selfhelp's website may contain links to other sites on the Internet, which are owned and operated by Selfhelp's partners, customers, advertisers and other third parties. Selfhelp has not reviewed and will not review these websites, which are linked to the Selfhelp website. Selfhelp has no control over such external sites, does not endorse any external sites and is not responsible or liable for any content, advertising, products, or other materials that may appear on or may be available on, from or through any such external site. We encourage our users to be aware that when they leave our site or click on a link to another site from our site, that they should read the privacy statements of each and every website that collects personally identifiable information. Selfhelp is not responsible for the privacy practices of such other sites or any other websites that are linked to our site that may collect personally identifiable information about you. The data collection practices of those websites are not covered by Selfhelp's Privacy Policy.

4) What options do you have regarding collection, use and distribution of your information?

If you provide us with your email or postal address, or have done so in the past, we may use it to send you information on the latest Selfhelp offerings, promotions, and events. We may use information you have given to us, for example, to measure consumer interest in our various services, or to inform you about new services. These offers may be based on information you provided in your initial transaction with us or in surveys. Selfhelp provides customers with an easy means to decline receiving such email offers. All email offers you receive from Selfhelp will tell you how to decline further email offers.