This website is owned and controlled by Selfhelp. By accessing this website, you acknowledge the terms and conditions set forth herein. We reserve the right to change these policies from time to time, without notice and at our sole discretion.
1) What personally identifiable information does Selfhelp collect from you?
Selfhelp collects information from our users at several different points on our website. In general, you can visit the Selfhelp website without telling us who you are or revealing any personal information about yourself. We track visiting domains and the internet addresses of the domains from which people visit us to analyze a user's session. The user's browser also lets us know the type of computer and operating system being used. This allows us to analyze information about which parts of our site users visit and the amount of time for these visits, but does not give us any personal information about the user. Specifically, a user's session will be tracked, but the user will be anonymous.
Sometimes however, we will ask you to voluntarily provide information about yourself. Generally this information is requested when you are either signing up for a mailing list or filling out a contact form.
Occasionally, we may use this information to notify you about important changes to the website. Selfhelp does not collect any personally identifiable financial or health-related information. However, you may be asked to provide information, including but not limited to, your name, email address and postal address.
You make the decision whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, you may not be able to complete the applicable transaction.
2) How does Selfhelp collect and use information?
When we capture information about your session or about you, we may use it for research or to improve our website and the services we offer you. We will ask you if you want us to use the information you provide us with to continue contact with you. The mediums in which we may contact you include but are not limited to email, or postal mail For example, we may send you information, special offers and other types marketing materials. We will not contact you unless you have either given us permission to do so or are a customer of Selfhelp.
3) What is Selfhelp's policy regarding links to other websites and third parties?
4) What options do you have regarding collection, use and distribution of your information?
If you provide us with your email or postal address, or have done so in the past, we may use it to send you information on the latest Selfhelp offerings, promotions, and events. We may use information you have given to us, for example, to measure consumer interest in our various services, or to inform you about new services. These offers may be based on information you provided in your initial transaction with us or in surveys. Selfhelp provides customers with an easy means to decline receiving such email offers. All email offers you receive from Selfhelp will tell you how to decline further email offers.